VideoSnap by Gelosia

VideoSnap for law firms

Collect better client video evidence for personal injury cases

Send clients a simple link that guides them through exactly what to film, so your firm gets structured, matter-linked video evidence instead of long, unfocused phone videos.

Designed for UK personal injury firms

Built specifically for UK personal injury intake — no generic video tool does what this does.

— Early access firm, 2026

Client video is valuable evidence — until it wastes your time

Clients now film accident scenes, injuries, property damage, and witness statements on their phones. Without guidance, firms receive long, unfocused footage that takes time to review and still misses key details.

VideoSnap replaces ad-hoc client footage with guided, matter-linked capture, so each submission follows your firm’s process from day one.

Less time spent reviewing footage

Turn client video from a time-consuming admin task into a quick case review.

More complete evidence from day one

Capture the angles, context, and statements your team needs for liability, causation, and quantum.

Less client chasing

Replace repeated follow-up requests with one guided capture flow clients can complete on their phone.

How VideoSnap fits into your PI workflow

  1. Send a guided capture link

    From your case system or email, send the client a unique VideoSnap link by SMS or email as soon as the incident is reported.

  2. Client follows simple on-screen prompts

    On their own phone, the client is guided through short steps such as scene overview, close-ups of damage or injury, a brief spoken statement, and any firm-specific questions you configure.

  3. Your team receives structured, timestamped evidence

    VideoSnap returns labelled clips, timestamps, transcribed statements, and key extracted fields so the file is easier to review, store, and add to your matter record.

See a sample personal injury capture flow

VideoSnap doesn't just collect video — it understands it

VideoSnap's AI layer processes each submission automatically, so your team receives structured intelligence alongside the footage — not just raw video.

Transcription & case file note

Every submission is transcribed and converted into a structured case note — presenting complaint, mechanism, symptoms, daily impact — ready in your matter file within minutes.

Severity & liability flagging

VideoSnap flags indicators of serious or catastrophic injury, and surfaces inconsistencies between the client's account and the CNF portal submission before they become problems at trial.

Vulnerability screening

Automatic detection of cognitive difficulty, emotional distress, and language barriers — giving your firm a defensible vulnerable client identification process that satisfies SRA and FCA requirements.

Built for personal injury teams

Whether you focus on road traffic accidents, workplace injuries, or public liability, VideoSnap standardizes how you collect client video from day one.

Road traffic accidents (RTA)

Guide clients to capture road layout, vehicle positions, damage, skid marks, weather conditions, and a short statement at the scene — while it's still fresh.

Injury progression and recovery

Ask clients for periodic, guided clips showing range of movement, daily-living impact, and treatment context, so you have consistent evidence over time, not random updates.

Workplace and public liability incidents

Standardize incident scene capture (hazards, signage, equipment, witness comments) to support liability arguments and preserve conditions that are quickly changed or repaired.

Why personal injury firms use VideoSnap

VideoSnap helps firms collect more consistent client evidence without relying on clients to guess what matters. That makes early case assessment faster and gives fee earners clearer material to work from.

Less time lost to admin

Turn video review from admin overhead into a quick, focused check.

Better instructions to counsel

Share organized, labelled clips and summaries instead of raw phone videos.

Easy for clients to complete on any smartphone

One link, no app download, clear on-screen prompts on any smartphone.

Simple to roll out, secure by design

Designed to fit existing intake, case handling, and evidence review workflows without changing how your firm runs matters.

VideoSnap works alongside your existing case management and communication tools. You control when links are sent, what clients are asked to capture, and how submissions are stored or exported.

Each capture can be linked to a matter reference, with configurable access and retention settings to support your firm’s internal data handling policies. All client footage is stored on dedicated UK servers — each firm’s data is fully isolated, with no shared infrastructure.

Works with Proclaim & LEAP

Captured evidence attaches directly to the matter in Proclaim or LEAP — no rekeying, no manual upload. Other integrations available via our API.

Configurable prompts

Tailor capture steps and questions to your practice areas.

Matter-linked

Use your own reference numbers so nothing goes missing.

See how it would work for your firm

In a 10-minute call, we’ll walk through a typical personal injury case and show you how guided video capture fits into your existing intake and case prep — with no commitment required.

Plans from £2,500/year · 30-matter free pilot available, no commitment required