VideoSnap for law firms
Guided video for personal injury and legal evidence workflows
VideoSnap helps firms collect short guided videos from clients, witnesses, and field teams, then turn them into structured workflow inputs that are easier to review, route, and prepare.
The problem
Video is often useful evidence, but in practice it usually arrives as long phone clips, missing context, unclear narration, and too much back-and-forth. VideoSnap makes capture more consistent from the start.
Where it fits
- At first contact, to capture accident scene context, vehicle damage, location, and immediate account.
- During early case preparation, to collect clearer injury updates, witness material, and supporting context.
- During ongoing review, when a firm wants focused follow-up video instead of another vague client upload.
- Before preparation stages, when teams need material that is easier to assess, organise, and route.
Who initiates it
Fee earners and case handlers
Send guided capture links to clients or witnesses when evidence is needed in a more usable format.
Paralegals and support teams
Collect missing context, scene detail, injury walkthroughs, and short clarifying statements without repeated manual chasing.
Operations teams
Standardise intake and evidence collection across departments or case types.
Platform owners
Embed guided video inside an existing legal product, portal, or client journey.
The client or witness does not need to understand the workflow design. They just follow a clear mobile capture flow.
The legal evidence cycle
Case opened
A new instruction, claim, or matter is created in the firm’s system.
Guided request sent
The case team sends a secure capture request with prompts tailored to the matter type.
Focused evidence captured
The client or witness records short guided clips covering the points the firm actually needs: scene, injury, movement, statement, or supporting context.
Outputs structured for review
VideoSnap generates transcript, summary, extracted details, and metadata so the video is searchable and quicker to assess.
Material routed into the case
Outputs are attached to the right matter, queue, or review step, helping teams prepare faster and keep records cleaner.
Why firms use guided capture
Better than raw phone clips
Required prompts reduce missed details
Guided steps cover the shots and statements your team needs in one pass.
Short, focused recordings are easier to review
Less time scanning long clips for basics.
Structured outputs save billable review time
Transcript, summary, and extracted fields surface key points faster.
Better for client experience
Clients are told what to show and what to say
Clear on-screen prompts replace guesswork.
Fewer follow-up emails asking for missing details
One guided flow instead of repeated requests.
A clearer process usually means faster evidence collection
Clients complete capture on their phone without an app download.
Better for operational control
Consistent metadata supports review, QA, and internal records
Each submission carries matter-linked context from the start.
Structured outputs route into case systems and downstream tools
Integrations and webhooks fit existing intake and review workflows, including Proclaim and LEAP.
Standardise capture without building your own video stack
White-label and embedded options for firms and platform owners.
Why timing matters
Useful video is not just about capture quality. It also matters when it is collected, how clearly it is logged, and whether teams can review it in time to act on it properly.
VideoSnap helps firms collect and organise material earlier, with more structure and less ambiguity. It supports stronger operational discipline around evidence handling, while legal teams remain in control of how any material is reviewed, used, and disclosed.
Typical use cases
VideoSnap works alongside the case management platforms your team already uses, including Proclaim and LEAP.
- Road traffic accident scene capture
- Vehicle and property damage walkthroughs
- Client injury updates
- Witness statements and clarifying accounts
- Employer or public liability incident context
- Follow-up evidence requests during case preparation
Product fit
VideoSnap is designed for workflows where completeness, auditability, and speed matter.
- Guided mobile capture
- Structured outputs
- Workflow routing
- White-label and embedded options
- Enterprise-friendly control over processing and data flow
Videos are encrypted in transit (TLS), timestamped with tamper-evident metadata, and stored on dedicated UK servers — each firm's data is fully isolated, with no shared infrastructure. Full audit trail available for disclosure.
Your infrastructure. Your data.
VideoSnap runs on your own servers — not on shared third-party cloud infrastructure. Client video, transcripts, and case metadata never leave your environment. This matters for SRA data handling obligations and client confidentiality. There is no cross-firm data sharing, no third-party storage, and no dependency on an external cloud provider staying compliant on your behalf. We handle installation, configuration, and ongoing support. You retain full control over the infrastructure and the data on it.
- Self-hosted on your servers
- No third-party cloud storage
- Full data isolation per firm
See VideoSnap in action
From request to received evidence — in under two minutes.
Turn client video into usable case input—not another attachment to chase.
Run a short trial around one matter type or intake flow, and see what guided capture changes in practice.